Level II Link – Oct 2016

Welcome

We have three new staff joining us in Level II – Michelle Peltier, Rachel Massieu and Michelle Surette! Michelle graduated TC Arizona and is currently working at our Pensacola Men’s Home, Rachel is a graduate of Columbus Girls Academy and the Emerging Leaders College currently working at Southwest FL Women’s and Michelle Surrette is a graduate and staff of Davie Women’s Home. Michelle, Rachel and Michelle – welcome to Level II! Looking forward to our times of connection while learning together.

Congratulations!

Congratulations to our recent graduates – Todd Adams (P-cola/Tallahassee), Elissa Hollingsworth (Davie), Laurie Lusink (Davie), Stephanie McGreevey (Women at the Well), Mike Spivey (Jacksonville), Sean Lee (Jacksonville), Jacquelyn Frenchwood (Shenandoah Valley), David Moseley(Shenandoah Valley) and Novella Franich (Shenandoah Valley)! I am so proud of you all!

Current Course

This month we start a new core course Conflict Management and our text: The Peacemaker by Ken Sande. Peacemakers are people who breathe grace. They draw continually on the goodness and power of Jesus Christ, and then they bring his love, mercy, forgiveness, strength, and wisdom to the conflicts of daily life. God delights to breathe his grace through peacemakers and use them to dissipate anger, improve understanding, promote justice, and encourage repentance and reconciliation. I will email you the pdf workbook for this course. Your first post will be up on the forum by Monday, October 17th. 

Conflict Resolution

Whenever I think of conflict resolution I go back to my many hours of management training…watching “The Office”! There’s an episode where the manager, Michael Scott, takes the HR Manual and decides to resolve a major conflict in the office. Oscar and Angelia are in conflict over a poster that Angelia has up. It’s a picture of babies playing in a jazz band. Oscar finds it offensive and believes it should be taken down, however Angelia loves it and wants to see it every day. Michael steps in, being the great manager that he is, and decides to resolve this in one of the 6 models presented in the HR Manual. He chooses the Win, Win Win model, this is the one where all parties win including the moderator. He saves the day by making Oscar wear a t-shirt with the image on it so he doesn’t have to see it and Angelia can see it all day!

Conflict Resolution

While I would not suggest this as a model or resolution to issues like this in your area of influence, I would suggest taking on conflict resolution and confrontation with his intentionality in this episode. Generally speaking, people do not enjoy conflict or confrontation, however it is a necessary part of leadership.

While preparing for the Summit/Staff Days I have been reading through John Maxwell’s EQUIP teaching on “Leading When Times are Tough”. One of the topics challenges us on the fact that confrontation is biblical and gives multiple examples found in scripture. (II Corinthians 10:4-5; I Thessalonians 5:14; II Timothy 4:2-4; Colossians 1:28; Titus 1:13)

He states “your goal is to see them transformed by the power of God…not condemnation, but restoration”. Those we lead need to know that we love them, but need to know that we love truth more than anything!

I have taken a few of Maxwell’s Steps Toward Effective Confrontation and condensed them for you:

  1. Pray through your own anger and initiate the contact.
  • Don’t let emotion lead you. Wait until you’re objective, but deal with the issue             before they become too big.
  •  Don’t wait for them, scripture beckons you t make things right whether you are          the offender or the offended person.
  1. Explain what you have seen and/or heard and how you understand it.
  • Bring up the issue, and explain you don’t understand what’s happened.
  • The meeting may be more of a clarification than a confrontation. Give them the         benefit of the doubt and allow them to explain themselves.
  • It’s important to not attribute motives in this step, make this meeting a “fact                 finding meeting” initially.
  1. Listen and allow them to respond.
  • You must stop and allow them to respond. They may present a new perspective      that will help you both.
  • They may also throw up on you, listen anyway.
  1. Establish forgiveness and repentance, if necessary.
  • Connect the issue you are correcting with who they are in Christ. Don’t conclude       the meeting until forgiveness is extended and issues are clear and resolved.
  1. Pray and affirm you appreciation as you close your time together.
  •  Always close these times with prayer. Give them hope, and remind them od their     place in God’s heart and yours; help them never to question that they are loved.

Another good example of how to walk through confrontation is found in Ken Blanchard’s “The New One Minute Manager”. He calls it a One Minute Re-Direct and it breaks down like this:

  1. Re-Direct people as soon as possible.
  2. Confirm the facts first, and review the mistake together—be specific.
  3. Express how you feel about the mistake and it’s impact on results.
  4. Pause – be quiet for a moment to allow people time to feel concerned about what they’ve done.
  5. Remember to let them know that they’re better than their mistakes, and that you think well of them as a person.
  6. Remind them that you have confidence and trust in them, and support their success.
  7. Realize that when the Re-Direct is over, it’s over.

For me, one of the most powerful points of both of these methods for confrontation is the fact finding meeting. I am a leader that naturally assumes people’s motives and this step has helped me slow down and explain how I see the situation and ask what actually happened. Sometimes I have been right and me slowing down allowed the person to see their wrong doing and repent. Other times I have been wrong and it was a good thing I did not come into the meeting swinging and making accusations.

Confrontation is going to happen in any healthy organization and it certainly happens in Teen Challenge. I challenge you as leaders to be as intentional as possible when approaching these conversations. You have the opportunity to correct and build people up as an important part of the body of Christ or tear people down and leave them in your wake.

Article by: Dustin Nance, DL of Training & Hope Outreach

Level II Link – Jan 2016

Congratulations!

Congratulations to Todd Adams (Pen M) for completing Level II!

Core Courses

Our core course this month is Conflict Management and our text: The Peacemaker by Ken Sande. This is a practical primer on how obedience to God’s Word can change deadlock into restoration in families, churches, workplaces, neighborhoods and even prisons. So often we see those who are not on “speaking terms” with other members of a family or avoid coming in contact with certain members of the church because of some problem that happened years ago. This study opens one’s mind and soul to the way of life Jesus lived and taught. There is a way to live peacefully with others without having to compromise the goals Christ has set for His followers, or members of His body.

Remember to print and fill-in the workbook as you go through the course. Your first post will be up on the forum Monday, January 18th. You’ll make an initial post and respond to someone’s post.

 

Level II – July 2014

Congratulations

Congratulations Rob Helfer (Vero Beach) and Nick and Rachel Aylor (Southwest Florida)  for moving on to your electives!

Reminder

Remember to return the 21 Irrefutable Laws of Leadership DVD’s by July 31st. The cost to purchase a new DVD set is $299.99 (plus tax and shipping) and will be charged to your center if these are not returned.

Core Courses

Our core course this month is Conflict Management and our text: The Peacemaker by The Peacemaker PICKen Sande. Peacemakers are people who breathe grace. They draw continually on the goodness and power of Jesus Christ, and then they bring His love, mercy, forgiveness, strength, and wisdom to the conflicts of daily life. The emerging leader staff will learn to bring grace to conflict through Glorifying God, Getting the Log Out of Your Eye, Gently Restore and Go and Be Reconciled. The workbook for this course will be sent to you via email – look out for it. Your first post will be up on the forum on Monday, July 21st.